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Welcome to the fftcruises.com

FFT Cruises LLC, located at Flightfares travel service LLC 41 Peabody Street,Nashville,TN 37210, operates under the name FFT Cruises LLC. For inquiries, please contact us at 888-xxx-xxxx. Before using this website, please review the following Terms & Conditions. By accessing this site for any purpose, including browsing information, booking a cruise (either through the website or by contacting our customer service team), or for any other reason, you agree to these Terms & Conditions. If you disagree with any part of these Terms & Conditions, you are prohibited from using this site or making a cruise reservation with us. These Terms & Conditions may be updated at any time without prior notice. Any changes made will take effect immediately upon posting. Your continued use of the site after such updates will signify your acceptance of the revised terms. We recommend checking this page periodically for any updates.

All statements, including disclaimers, in these Terms & Conditions related to fftcruises.com apply equally to our subsidiaries, affiliates, and parent companies.

Introduction

According to expert analysis, booking your cruise online at fftcruises.com is safer than making purchases in person at stores or restaurants. Online transactions that involve no human interaction are much more secure than traditional credit card payments. This is because your credit card information is instantly encrypted into a secure, unreadable format, which can only be decoded by authorized systems.

By booking your cruise online at fftcruises.com, you'll join millions of customers who trust secure online shopping for their travel needs. Once you experience the convenience and security of booking your cruise from home, you’ll understand why so many choose to make their travel arrangements online.

In addition, under the Fair Credit Billing Act, your credit card provider cannot hold you responsible for fraudulent charges exceeding $50.00, providing added peace of mind when making online purchases.

Service Help

If you have any questions or need assistance, our customer support team is here to help. You can reach us by phone at 888-xxx-xxxx, via email at [email protected], or by sending us a message on Facebook Messenger. We are happy to assist you with any inquiries related to your cruise booking.

You can also write to us at:

FFT Cruises Ltd
Flightfares travel service LLC 41 Peabody Street,Nashville,TN 37210
Ph: 888-xxx-xxxx

General Disclaimer

If cruise service providers, such as cruise lines, fail to deliver the services they promise, fftcruises.com is not liable. fftcruises.com does not guarantee or insure the performance of any cruise line or supplier, nor is it responsible for any financial losses resulting from a supplier's financial status in its capacity as a cruise booking service provider. Unless fftcruises.com caused the issue, your only recourse for a refund will be with the defaulting provider, any applicable insurance, or another responsible party if a supplier defaults before providing the services for which payment has been made.

If a provider defaults before delivering services, you have the right to seek reimbursement through all available legal channels. To prevent such defaults, fftcruises.com works diligently to maintain high service standards and carefully selects its cruise line partners.

Unless otherwise stated, fftcruises.com disclaims all liability for cruise services that are outside the scope of our control or the actions of our employees. Any actions, errors, omissions, losses, injuries, accidents, damages, nonperformance, irregularities, delays, or other outcomes caused by the negligence or failure of any cruise line or service provider are not our responsibility. Additionally, fftcruises.com is not responsible for any changes to the schedule, price, or accommodations after payment has been made.

fftcruises.com operates as a service provider, offering value-added services to travel agencies and customers. We have no control over or responsibility for the actions of the vendors from whom we purchase cruise-related services.

There may be fees associated with cancellations or changes after cruise bookings are made. The published prices on cruise tickets are beyond our control and may differ from the actual charges. Certain tickets may show bulk fare (BT) or other fare types, which may not reflect the final price collected.

A variety of factors, including the cruise line, cabin class, destination, time of year, minimum stay requirements, advance booking notice, and availability, can influence the discounts offered.

fftcruises.com does not endorse, support, or guarantee any products or services advertised on this website by third-party vendors.

Limitations of Liability/Disclaimer

The content on this website, including text, images, links, and other materials, is provided "as is" and "where available." fftcruises.com makes no representations or warranties, express or implied, regarding the accuracy, completeness, timeliness, merchantability, or suitability of the Site or any associated content, products, services, or information. By accessing, using, or browsing the Site, or downloading any materials, data, text, images, video, audio, or other information from the Site, we, along with our suppliers and distributors, disclaim all liability for any viruses or other harmful elements that may infect your computer or other property.

Even if we have been advised of the possibility of such damages, neither we nor our suppliers or distributors are liable for any harm, loss, claim, damage, or special, punitive, indirect, incidental, or consequential damages of any kind (including, but not limited to, lost profits or savings), whether arising from contract, tort, strict liability, or any other legal theory, that result from or are related in any way to the use or inability to use the Site, the services, or materials available on the Site. Our total liability, and the total liability of our suppliers and distributors, is limited to the total cost of the itinerary associated with such liability.

Any claims or causes of action resulting from your use of the Site, your purchases of goods and/or services from it, or both must be brought within one year from the date the transaction was made or the claim first arose. Certain exclusions or limitations of incidental or consequential damages may not apply to you, depending on applicable laws. You assume full responsibility for your use of the Site. fftcruises.com promotes, sells, or books cruise-related services and products on behalf of suppliers of cruises, accommodations, meals, tours, travel insurance, and other related services; we do not act as an agent or middleman.

Indemnification

All users agree to defend and indemnify fftcruises.com, its affiliates, and/or their respective suppliers, along with any of their officers, directors, employees, and agents, against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, and other costs or expenses of any kind, including but not limited to reasonable legal and accounting fees.

  • Any sums exceeding the aforementioned liability limitations;
  • Claims from third parties arising from:
  • Your violation of these terms and conditions, or any notices or documents referenced on the Site;
  • Your breach of any laws or third-party rights; or
  • Your use of the Site.

Release

If you have any disputes with travel service providers, including but not limited to cruise lines, hotels, airlines, car rental agencies, tour operators, and other travel-related vendors, you release us (along with our officers, directors, agents, subsidiaries, joint ventures, and employees) from any claims, demands, or damages (both actual and consequential) of any kind, known or unknown, arising from or connected to such disputes.

Privacy

We collect certain information as required by security and regulatory authorities to ensure a safe travel experience, including but not limited to passenger details for security checks and compliance with maritime safety regulations. Although providing this information is optional, failure to do so may result in additional screenings, travel restrictions, or limited access to certain cruise areas. For detailed information on how we collect, use, and share your data, please refer to the privacy policy of the relevant cruise line or travel provider, as well as any applicable legal notices they provide. We are committed to safeguarding your privacy and ensuring your data is handled in accordance with relevant privacy laws and regulations. For further information, please consult the privacy policies of our cruise partners or visit their respective websites.

To understand our practices, please read our Privacy Policy, which also applies to your use of this site. fftcruises.com's privacy policy outlines how we collect, use, and protect your personal information. If you disagree with how your data is handled, please refrain from using our services.

During the booking process, we may verify your name, address, and contact information through relevant third-party databases to prevent fraudulent activity related to your bookings. By accepting these terms and conditions, you consent to these verification checks. Please note that a credit reference agency may collect and retain your personal information for verification purposes only. This process will not affect your credit score, and it is solely for identity verification. We ensure that all the information you provide is processed securely and in compliance with relevant data protection laws.

Site Usage & Cruise Reservation

By using this Site in accordance with the terms and conditions, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. You acknowledge that you are financially responsible for all actions taken on the Site under your account, including any activities conducted by others. Any bookings made by individuals who are under your supervision or employ are also your responsibility. Furthermore, you confirm that all information submitted on the Site, whether by you, on your behalf, or by members of your household, is accurate and truthful.

Additionally, you confirm that the passenger is not an unaccompanied minor. Reservations made with the intent of future demand, speculative bookings, fraudulent actions, or misleading information are prohibited. You agree to make valid bookings or purchases using the Site's cruise booking services only for yourself or others whom you are legally authorized to represent. You acknowledge that frequent or abusive use of the cruise booking features may result in restricted access to these services.

All terms of sale, pricing, and offers are subject to the following conditions:

  • Subject to change without prior notice.
  • Requirements for in-person purchases, eligibility standards, cabin availability, or other restrictions.
  • Travel dates, itineraries, ports of call, blackout periods, and/or waitlist restrictions.
  • Reservation validity may be limited to one year (extensions may incur penalties or limitations); and/or
  • Other applicable terms and conditions.
  • Availability may vary, with potentially lower prices available.
  • If your cruise includes a port of call in a country other than your departure country, the terms of the "Warsaw Convention" may apply to your entire itinerary, including the impact on cruise lines' liability for passenger injuries, fatalities, and/or lost or damaged luggage.

Until a reservation is confirmed and ticketed, it is not considered complete. We ensure that your payment is processed securely and verify that the billing address and credit card details you provide are accurate to protect your interests. The quoted fare is provisional and may change until verification is finalized. We are not responsible for any declined transactions by the cruise provider or credit card issuer, or for any issues arising from delays in verifying your billing information or credit card details. Additionally, any fare changes or extra charges incurred during the verification process are not our responsibility. If the selected cruise fare is unavailable, your credit card may be temporarily charged with an authorization number. This temporary hold on your credit may restrict your available credit until the bank releases it, if the transaction is not finalized.

Activities Prohibited

You acknowledge that the Site’s cruise reservation tools should only be used to make valid bookings or purchases for yourself or for individuals you are legally authorized to represent. Access to these services may be revoked if abused, misused, or overused. Commercial use of this website is strictly prohibited.

Without our explicit written permission, you agree not to use automated tools such as robots, spiders, scrapers, or any manual methods to access, monitor, or copy any content or information from this Site. You further agree not to bypass any robot exclusion headers or other security protocols designed to restrict access to the Site. No materials, content, graphics, software, products, or services obtained from this website or our customer support channels may be altered, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed, or sold. It is also prohibited to use framing techniques to enclose any part of the website or to mirror, duplicate, sell, or license any part of the website to third parties.

You agree not to use any equipment, programs, or practices that interfere with or attempt to disrupt the normal operation of our cruise booking website, nor to place an undue burden on our infrastructure. When submitting information for bookings, navigation, or content uploads, you must not conceal its source. Additionally, you are prohibited from uploading any malicious, offensive, defamatory, or harmful components, such as viruses, worms, trojans, or logic bombs. Unauthorized access attempts to the website, the server hosting the website, or any other connected computer, server, or database are strictly prohibited.

Any type of attack on the Site, including but not limited to distributed denial-of-service (DDoS) or denial-of-service (DoS) attacks, is completely forbidden. We disclaim all liability for any loss or damage caused by such attacks, viruses, or other harmful technical elements that may infect your computer hardware, software, data, or other proprietary materials as a result of using the Site or downloading information from it, or any linked website.

If you violate any of the aforementioned restrictions, we reserve the right to cancel your fftcruises.com account and block your access to the cruise booking website.

Booking Process

The following definitions are provided to clarify the terms used in these Terms & Conditions for your convenience:

A "service element" refers to a single product or service available for booking on the website, such as a cruise package, excursion, or onboard service.

"Travel Supplier" refers to any provider of cruise-related services, such as cruise lines, tour operators, or excursion providers. fftcruises.com acts as an intermediary, coordinating bookings for these service elements with independent travel suppliers.

"Booking" refers to the process of selecting one or more service elements from the Travel Supplier through this website. Once you have made your selections and completed payment, a contract with the Travel Supplier may be formed upon acceptance of your booking offer.

The following steps ensure the validity of a booking once it is finalized:

We encourage you to submit an offer to reserve the desired Cruise Elements when we display them on our site. When you click "Book" on the "Review Cruise Details and Book" payment page, this offer is made.

By doing so, you are making an irrevocable offer to purchase the chosen Cruise Element(s) from the relevant Cruise Provider(s). fftcruises.com may accept or reject this offer on behalf of the Cruise Provider at its sole discretion.

A confirmation email from fftcruises.com serves as an acknowledgment that your offer has been received, but it does not signify a contractual acceptance of the Booking. We will next check the availability of the cruise element or elements.

If the Cruise Element is available, your Booking will be processed. The moment full payment is received, the Booking becomes legally binding.

Only the Cruise Elements, such as cabin numbers and booking confirmations, that have been verified by email will be covered by the agreement between you and the Cruise Provider.

Booking conditions (including cost, availability, and departure dates) are not confirmed until the Cruise Provider issues and confirms a booking confirmation, at which point the contract is created. Any modifications or cancellations (including changes to passenger names or cruise destinations) made after the Booking is complete are at our sole discretion and are subject to these Terms & Conditions.

The specific Terms & Conditions of each Cruise Element apply to these booking procedures. We reserve the right to modify the Booking process at any time, and any changes will take effect as soon as they are posted on the website.

The Cruise Providers require that you have a valid government-issued photo ID to pass security checks at ports of departure and during your cruise journey.

For international cruises, in addition to the mandatory government-issued identification, a passport serving as proof of citizenship is required (for most countries outside the United States). It is your responsibility to ensure compliance with passport, visa, and health requirements for the countries you will visit or transit through, including for any short-term cruise changes. Many countries require your passport to be valid for a certain period after your planned entry date. We recommend contacting the local consulate of the countries you're visiting for specific entry and exit requirements.

fftcruises.com and its affiliates disclaim all liability for any consequences arising from failure to comply with these regulations, including, but not limited to, denied boarding, delays, or deportation. Refunds will not be provided under these circumstances.

  • Depending on your cruise itinerary, there may be government entry or exit fees at various ports of call.
  • These fees are your responsibility and will be in addition to your Booking charges.
  • If your booking includes multiple passengers, all passengers must adhere to the same schedule. Individual passengers cannot be added or removed from your reservation. fftcruises.com reserves the right to correct any pricing inaccuracies that are advertised. If necessary, we will offer you the option to adjust the amount charged to your credit or debit card to reflect the updated pricing prior to departure, or to cancel the Booking.
  • Your Booking includes details of each Cruise Element provided by the corresponding Cruise Provider.
  • It is possible that your booking will not be eligible for frequent flyer miles. We recommend confirming this with the relevant travel provider.

Changes to names or destinations are not permitted once your booking is confirmed.

Unless there are exceptional circumstances, your booking will be completed on the date specified in the email containing your cruise confirmation, or on the date the booking is confirmed if no date is provided.

The terms of the contracts of carriage for each cruise line are incorporated herein by reference. The full text of the contract of carriage is available for review at the cruise line’s ticket offices at the port or through their customer service centers. Cruise lines will provide the complete contract at no cost upon request, either by mail or other delivery service. The following clauses may be included in the carriage contract: (1) Limitations on the cruise line's liability for passenger injury or death; (2) Limitations on the cruise line's liability for loss, damage, or delay of personal property, including valuables; (3) The cruise line's right to modify the terms of the contract; (4) Policies regarding reservation reconfirmation, check-in times, and refusal of boarding; (5) The cruise line’s rights and limitations regarding delays, service failures, itinerary changes, and rerouting.

Pricing, Taxes/Fees, and Payment: Unless otherwise specified in your booking confirmation email or these Terms & Conditions, the total cost of your booking includes all relevant taxes and fees related to the cruise fare. The Cruise Provider may charge additional fees upon check-in, including port fees, fuel surcharges, service fees, gratuities, excursions, and other service charges. These additional costs must be paid directly to the cruise provider. If you have any questions about these fees, please contact the relevant cruise provider directly.

At the time of booking, full payment is required using a valid credit or debit card. fftcruises.com accepts all major credit and debit cards with a valid billing address. By completing your Booking, you authorize fftcruises.com and its affiliated companies to charge the full amount of your Booking to the credit or debit card you provide.

The Cruise Provider may require you to present the credit or debit card used for the Booking at the time of embarkation to verify that the card was used with authorization and/or to settle any additional charges. The passenger named in the booking must be present with the cardholder’s credit card at check-in.

All offers, prices, and conditions of sale may be subject to:

  • Change without prior notice;
  • Advance booking requirements, eligibility, cabin availability, or other limitations;
  • Days and dates of travel, length of stay requirements, holidays, seasons, blackout periods, itinerary changes, and/or waitlisting limitations;
  • Reservation validity constraints of up to one year (extensions, if allowed, may be subject to penalties or restrictions);
  • Other conditions, restrictions, and availability.

The "Athens Convention" may apply to your entire cruise journey, including any segment fully within the country of origin or destination, if your itinerary includes a final destination or stop in a country other than your departure point. Certain cruise lines may have their liability for passenger fatalities, personal injuries, and loss or damage of baggage governed by and limited under the Athens Convention.

Until a reservation is verified and confirmed, it is not considered complete. We verify the billing address and credit card verification number you provide with your credit/debit card issuer to protect our clients. The cruise fare is provisional and subject to change until this information is confirmed. If the billing address and/or verification number cannot be promptly verified, we are not liable for any transactions that are declined by the cruise provider or the credit/debit card issuer. Additionally, any fare adjustments or additional fees incurred due to this verification process are not our responsibility. Your credit card may receive an approval code if the selected fare is unavailable. This authorization code may temporarily affect your available funds if the transaction is not finalized.

Advice for International Passengers

Travelers may be subject to the Athens and Maritime Conventions for the duration of their cruise, including segments within their countries of departure and destination, if their itinerary includes a final destination or stopover in a country other than their departure country. These Conventions govern and, in most cases, limit the liability of cruise lines for death or personal injury to passengers. Private insurance often provides additional protection and is not affected by the liability limits set by the Athens or Maritime Conventions. For further details, please contact your insurance provider or cruise line.

Links

For your convenience, the Site includes links to other websites. However, we do not endorse or take responsibility for the content found on these external sites. You visit third-party websites at your own risk.

Changes to Purchased Cruises

The cruise line’s fare regulations and policies apply to any changes made to your cruise itinerary, and they may be more restrictive than our general policies. Most of our cruise bookings, including reservations for accommodations, shore excursions, and transportation, do not allow name or date changes once the reservation is confirmed. fftcruises.com does not guarantee the availability of bookings or reservations if the cruise line alters the original schedule at the customer's request, or if there are modifications due to unforeseen circumstances such as weather or operational changes. We strongly recommend reviewing the cruise line’s terms and conditions for specific details regarding changes to your itinerary.

Cancellation and Exchange

Our cruise bookings are generally non-refundable. If the cruise line allows cancellations, a credit may be issued for future cruises with the same provider. This credit usually has an expiration date and may not be valid after that period. For more information about the terms related to your credit, please contact our customer support team. If you are able to cancel a booking, you must do so by contacting our customer care center prior to the cruise departure. We do not guarantee the success of any cancellation request. You will be responsible for any cost differences, applicable cruise line penalties, and any fftcruises.com post-booking fees when using cruise line credits for a new reservation. The cruise line's policies, fare rules, and procedures apply to any modifications and are beyond our control.

We do not offer any further guarantees regarding our exchange fees; however, our agents will assist you in finding and booking alternative cruises based on availability and other factors.

Multiple Cruise Providers

If your itinerary includes cruises operated by more than one provider, please carefully review the terms and conditions of each cruise line, which can be found on their website. Each cruise line will have its own policies, restrictions, and pricing. If a cruise line change (such as a cancellation or itinerary change) affects one of your cruise segments and requires you to modify another, you may be responsible for any penalties or additional fees. These cruise lines may also charge extra for requests for refunds, changes, or replacements. It is your responsibility to adhere to the terms and regulations of each cruise line, as they may vary (e.g., baggage limits, embarkation times, and check-in procedures).

For each cruise, it is recommended that you print both your outward and return booking confirmations before departure. You may be asked to present identification or your return ticket at check-in.

Cancel and Refund

Most cruise bookings are non-refundable once reserved and are not refundable after a certain period. To cancel a cruise reservation, we will require an email from the address used at the time of booking, requesting cancellation. Refund requests will only be accepted if all of the following conditions are met:

  • The cruise line’s policies permit cancellations and refunds, and we have approved your request for cancellation and refund.
  • You are not considered a "no show." Most "no show" bookings are not eligible for waivers or refunds from the cruise provider.
  • We are able to process the cancellation and refund by obtaining waivers from the cruise provider.

We are unable to provide a specific timeframe for when your refund request will be processed. Refunds are processed in the order they are received. You will receive an email acknowledging the receipt of your request and providing a tracking number once you submit your cancellation request to our customer support team. This confirmation only acknowledges your request; it does not guarantee a refund.

Once we receive your request, we will work with cruise providers, including cruise lines, hotels, and other vendors, to obtain a waiver in accordance with their policies and inform you of the outcome. Please note that the service fees charged for the original booking are non-refundable. Refunds may take 60 to 90 days from the date we receive your request to appear on your credit card statement, depending on the cruise line or other suppliers.

Refunds are generally subject to penalties imposed by the cruise line or other suppliers. fftcruises.com will apply a post-booking service charge on a per-reservation, per-passenger basis in addition to these penalties. These charges will only be incurred if the cruise line or supplier approves the refund, a waiver is granted, and the cruise line or supplier’s policies allow for such reimbursements. If the cruise line or supplier declines to process the refund, we will refund only our post-booking service fees, not the fees for the original booking.

Limitation of Liability

It is not the responsibility of fftcruises.com, our affiliates, partners, or any of their officers, directors, employees, or agents to be liable for any claim, loss, injury, damage, delay, cancellation of cruise services, accident, cost, or expense (including, but not limited to, attorneys' fees and costs of suit), or any incidental, indirect, special, punitive, exemplary, or consequential damages (including, but not limited to, loss of or damage to revenue, profits, savings, goodwill, or data) (collectively, "Losses and Damages"). Any losses and damages resulting from, connected to, or arising directly or indirectly from:

  • (i) These Terms of Agreement, including the Privacy Policy;
  • (ii) The Cruise Program;
  • (iii) Any failure, delay, or decision by us in administering the Cruise Program;
  • (iv) Any unauthorized use of your account or any breach of security beyond our reasonable control;
  • (v) Any offer, representation, statement, or claim about the Cruise Program;
  • (vi) The purchase, booking, or use of any cruise-related services.

The aforementioned liability limitations apply regardless of the legal theory—contract, negligence, strict liability, or any other—and even in cases where we, our affiliates, or our representatives have been informed of the possibility of such losses and damages or should have known about them. They also apply regardless of the effectiveness of other remedies.

No Warranty

Points and the Cruise Program are provided "as-is," with no guarantee or representation of any kind. We disclaim all expressed, implied, statutory, written, and arising by operation of law, course of dealing, course of performance, or use of trade. This includes, but is not limited to, implied warranties of merchantability, suitability for a specific purpose, title, and non-infringement, with respect to the Cruise Program and Points.

No Waiver

No provision of these terms and conditions by fftcruises.com shall be interpreted as a waiver of any of fftcruises.com's rights under these terms and conditions, regardless of any past or future actions by any party. If fftcruises.com receives any remuneration, or if anyone depends on fftcruises.com's actions, none of these terms and conditions will be considered waived. A written waiver, signed by a representative of fftcruises.com, must be specific to be enforceable.

Dispute Resolution

Any dispute arising from your use of this website or participation in the Cruise Program will be resolved through private arbitration in the state of New York. Before pursuing arbitration, we strongly encourage you to email [email protected] to discuss the matter directly in an attempt to resolve it. The arbitration process will adhere to the then-current rules of the American Arbitration Association. The arbitrator's decision will be final and enforceable in any court with the appropriate jurisdiction. No arbitration under this Agreement may be combined, either in whole or in part, with another arbitration involving any other party, whether through class arbitration procedures or otherwise, to the fullest extent allowed by law.

You agree to the exclusive jurisdiction and venue of any state or federal court in New York if fftcruises.com seeks injunctive or other appropriate relief in response to any infringement or potential infringement of the Site’s intellectual property rights. An arbitrator will hear arguments from both parties, review the evidence, and make a ruling on the dispute.

Privacy

This Cruise Program is governed by our Privacy Policy, which you should review carefully. The fftcruises.com Privacy Policy explains how we handle, process, and safeguard your personal data. If you do not agree with how your information will be used or transferred, please refrain from using our services.

Discount of Cruise Fares

Discounted cruise fares are permissible under the Cruise Deregulation Act, Open Sky Agreements, and associated maritime rules. We are able to offer many listed cruise fares at prices lower than the published rates due to our extensive purchasing volume and diverse sources. The type of cruise, availability, seasonality, referral sources, and departure locations can all impact the discounts offered.

Fare Adjustments and the Post-Payment Price Promise

If there is any change to your cruise fare or any other part of your booking, we will inform you before your payment is completed and approved. It will be your decision whether to accept or reject the updated terms. If you choose not to accept the adjustments, you will not be charged.

Our Post-Payment Price Guarantee ensures that, despite any future price changes or adjustments, we will honor the entire final quoted price for your cruise booking once your payment (via credit or debit card) has been successfully processed.

Payment Acceptance Policy

As outlined in the billing section, we accept credit and debit cards issued in the US, UK, Canada, and a number of other countries. We also accept AE/AP billing addresses for payment processing.

Please be aware that the final price may be charged to your credit or debit card for many transactions related to your cruise booking. We will notify you within a day if, for any reason, your payment cannot be processed or approved. For payment methods other than credit or debit cards, it may take longer to process. If the cost of the cruise fare or any other component of your reservation changes before your payment is accepted, you will be informed. It is up to you whether to approve or reject the updated transaction. If you choose not to accept the change, you will not be charged.

Our Post-Payment Price Guarantee ensures that, regardless of any future price adjustments or changes, we will honor the entire final quoted price for your cruise booking once your payment (via credit or debit card) has been successfully processed.

We guarantee that credit card transactions made on our website are 100% safe and secure. Please refer to our 100% Safe Purchase Guarantee for more information on how we protect your payment details.

For added security, transactions that are flagged by our systems as high-risk will not be processed until our credit card verification team confirms their security. To verify such transactions, we may contact your bank or you directly.

Credit/Debit Card Payment Terms

  • Verifiable billing addresses in the US, Canada, or other approved nations are required for all credit cards.
  • Fares and reservations for cruises are not confirmed until the ticketing and booking procedure is complete.
  • When you use your credit or debit card to make a purchase, we will temporarily hold the funds and request authorization for the estimated transaction amount. If we are unable to confirm your reservation, you will not be charged, and the hold will be released by your bank. The funds held will be unavailable for other uses until the authorization is cleared.
  • If your credit card is declined, we will notify you no later than 24 hours. However, approval of your credit card is not guaranteed.
  • fftcruises.com is not responsible for any issues arising if your debit or credit card is declined or not charged due to reasons such as the inability to confirm the cruise reservation, a fare increase, or insufficient funds. If the fare increases, you will be offered alternative options or the chance to cancel the reservation at no cost. Once a cruise ticket is purchased at the initial listed price, it cannot be refunded or canceled.
  • fftcruises.com uses strict security measures when processing credit card payments. Any suspected fraudulent transactions will be reported to the cruise line, port authorities, and relevant law enforcement agencies.
  • By purchasing tickets or services and accepting delivery of your items via email confirmation or shipment, you agree to take responsibility for all credit card payments and waive your right to dispute charges. You also agree to reimburse fftcruises.com for any disputes or chargebacks resulting from authorized transactions made on our website.
  • The majority of credit card transactions made through our customer support department are documented and are admissible as proof in court.
  • When you, or someone acting on your behalf, agree to these terms and conditions and continue with the purchase, online credit card transactions are approved.
  • For enhanced security, transactions that our systems identify as high-risk will not be processed until our credit card verification team confirms their safety. To verify such transactions, we may contact your bank or you directly.

Credit Card Declines

In the event that your credit card is declined during the transaction process, we will attempt to notify you via email within three business days. If your credit card is rejected, the transaction will not be processed, and the fare and booking details will not be guaranteed. Should the fare change, you are free to cancel the reservation without incurring any penalties.

Termination

We reserve the right, at our sole discretion and without liability, to suspend or terminate your access to all or part of the Site at any time, for any reason, or for no reason at all, with or without notice.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, it will be enforced to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions will not be affected.

No Waiver

fftcruises.com shall not be deemed to have waived any of its rights in relation to any past, present, or future conduct by failing to enforce any portion of these Terms and Conditions. No portion of these Terms and Conditions shall be construed to be waived by fftcruises.com's receipt of any funds or by anyone depending on fftcruises.com's conduct. Legal force shall only be applied to a specific, written waiver signed by an authorized representative of fftcruises.com.

Data Scraping

Your access to this site may be immediately terminated if you misuse it by repeatedly scanning, data scraping, or screen scraping.

Cabin, Meals, Special Requests & Other Services

Please note that there is no guarantee on cabin assignments, meals, special requests, or any other services. The cruise line retains the right to change cabin assignments or meal arrangements at any time, without prior notice. We cannot guarantee that any special requests will be accommodated. We recommend that you contact the cruise line directly to confirm these requests and preferences. To confirm your requests, please reach out to the cruise line directly. Click here to view the list of cruise lines and contact details.

Baggage Requirements for Connecting Cruises

If your cruise itinerary includes multiple legs or connections between different cruise lines, you may need to disembark and recheck your baggage at the connecting port. Additionally, you will be responsible for paying any applicable excess baggage fees if you exceed the baggage allowance. Many cruise lines now charge for extra luggage or additional items like oversized bags. To minimize these expenses, we recommend packing efficiently and adhering to the baggage guidelines provided by each cruise line. For detailed baggage information, please check the "Baggage Fees" section of our website or visit the cruise line's baggage policy page. Baggage fees can range from $15 to $100 or more, depending on the size and weight of your luggage. These fees are typically paid directly to the cruise line at the time of check-in. While we strive to keep our baggage fees table updated, we encourage you to contact the cruise line directly for the most accurate and current baggage policies.

Baggage Liability

For cruises, the cruise line's baggage liability is limited in accordance with international maritime laws. The liability for baggage loss, damage, or delay varies depending on the cruise line and the specific terms of the booking. Generally, cruise lines are not liable for the loss or damage to delicate, perishable, or valuable items such as electronics, jewelry, or important documents. Passengers are encouraged to purchase travel insurance to cover any potential loss or damage to personal belongings during their voyage. For detailed baggage liability terms, please refer to the cruise line's policy or contact the cruise line directly.

Baggage Policy and Fees

As with airlines, cruise lines often charge fees for additional luggage, including excess baggage beyond the allowed limit. Most cruise lines offer a free baggage allowance, but additional fees may apply if you exceed the limit or bring oversized items. To avoid unnecessary fees, we recommend packing light and efficiently. For up-to-date information on baggage fees, please check the cruise line's "Baggage Policy" section on their website or visit our "Baggage Fees" page. Typically, baggage fees can range from $15 to $50 or more, depending on the cruise line and the type of baggage. These fees are paid directly to the cruise line at check-in. For the most accurate details, please contact the cruise line directly.

Overbooking of Cruises

Similar to airlines, cruise lines may overbook sailings, which means that even if your reservation is confirmed, there may be a risk of not securing your spot on the cruise. In the event of overbooking, cruise lines typically offer compensation or alternatives to affected passengers, such as the option to transfer to another sailing or receive a refund. Compensation and policies regarding overbooking are subject to the cruise line’s terms and conditions, and they may vary depending on the departure port and the specific cruise. Passengers are advised to check the cruise line’s policy for overbooking before making their reservation. For more information on compensation and overbooking procedures, please contact the cruise line directly or reach out to us for assistance.

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Disclaimer: Our team of experts is available 24/7 to help you book the perfect cruise at the best price possible. We can assist you in selecting the ideal cruise line, cabin, and destination, among other options. We ensure that you receive the best choices, no matter your budget, by partnering with cruise lines and travel service providers across all price ranges. With our extensive network of global travel partners, we are here to support you in planning your next adventure at sea. Whether you need assistance with planning or booking your cruise, we work tirelessly to provide you with the best options. Thanks to our strong customer relationships, we’re able to offer you the best deals and personalized plans tailored to your preferences and budget.

© Copyrights 2024. FFT Cruises is a leading travel brand operated under the trade name of Flight Fares Travel Services LLC (Company Registration Number: 364867111). ARC Number 44630003.

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